Subject: Ticket Assigned - Conversation with Namiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 07:26:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Namiya Namiya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi namiya, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:07 AM, 29th Mar                     Namiya                    Hello, please arrange collection for all the items from my latest order except for the navy blue t-shirt           11:07 AM, 29th Mar                   Reena                   Good Afternoon Namiya, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:09 AM, 29th Mar                     Namiya                    Hello, please arrange collection for all the items from my latest order except for the navy blue t-shirt           11:10 AM, 29th Mar                     Namiya                    Order 9422625785           11:10 AM, 29th Mar                     Namiya                    Hello           11:12 AM, 29th Mar                   Reena                   It will just take a moment to check the details for you.           11:16 AM, 29th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           11:20 AM, 29th Mar                   Reena                   We would like to inform you that at the moment we are facing the technical issue, we would request you to kindly contact us after half an hour.           11:20 AM, 29th Mar                   Reena                   Thank you for shopping with Centrepoint.    Have a wonderful day.           11:23 AM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5943259