Subject: Ticket Assigned - Conversation with Mukesh Bharwani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 07:04:40 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mukesh Bharwani Mukesh Bharwani                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mukesh bharwani, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422411454 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823001533     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:46 AM, 29th Mar                     Mukesh Bharwani                    One of item missing from order           10:46 AM, 29th Mar                   Reena                   Good Afternoon Mukesh, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:53 AM, 29th Mar                   Reena                   We see that you are contacting us regarding the order id 9422411454           10:55 AM, 29th Mar                     Mukesh Bharwani                    One of item is missing from my order           10:56 AM, 29th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           10:57 AM, 29th Mar                   Reena                   We would request you to kindly confirm with us that you have received your order or not.           10:57 AM, 29th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:59 AM, 29th Mar                   Reena                   Mukesh, I have not received a response from you still, please confirm if we are still connected?           11:01 AM, 29th Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           11:03 AM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5943153