Subject: Note Added - [#5872528] Watch malfunction
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 04:51:53 +0000

Hi ,    Saieed Ismayil added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5872528    Subject:  Watch malfunction   Requester: Saifa Arshad    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Bhargavi,</div>
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Kindly share the details of the customer or customer can directly visit our outlet for the service.</div>
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Regards,</div>
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Saieed Ismayil. </div>
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<div>From: Bhargavi Madhusudhan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 28, 2023 10:31 AM<br>
<b>To:</b> Nitish Pandey &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Saieed Ismayil &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Shafi Time House &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5872528] - Watch malfunction
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<div>Hi <a rel="noreferrer" id="OWAAM715698" href="mailto:[email-masked]">
@Saieed Ismayil</a>
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<div dir="ltr">Kindly resolve this asap</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div id="x_divRplyFwdMsg" dir="ltr"><font><b>From:</b> Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 28, 2023 6:36 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Bhargavi Madhusudhan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5872528] - Watch malfunction
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<a rel="noreferrer" id="OWAAM579900" href="mailto:[email-masked]">@Bhargavi Madhusudhan</a> please action</div>
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<a rel="noreferrer" id="OWAAM836547" href="mailto:[email-masked]">@support cen</a> please share customer details to reach out.</div>
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Get <a href="https://aka.ms/o0ukef" style="" rel="noreferrer">Outlook for iOS</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 28, 2023 6:17:39 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5872528] - Watch malfunction</font>
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Hi <a id="OWAAM9623441C635C4042B5DEF8EF729E3161" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Nitish</span></a>,</div>
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Please help in below.</div>
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Regards,</div>
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Sanket Sable</div>
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Omni Channel Manager, Centrepoint </div>
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Mob. +971-521455465</div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, March 28, 2023 1:23 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5872528] - Watch malfunction</div>
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<span style="font-size:10.5pt; color:#183247">Hi Team,</span>
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<span style="font-size:10.5pt; color:#183247"> </span>
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<span style="font-size:10.5pt; color:#183247">Kindly update us on the following issue.<br>
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Problem Statement:  Replacement or fix<br>
Order Date : Apr 23, 2022<br>
Order ID: 9567308601<br>
Tracking ID: FP042322003255<br>
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Assistance Required: Need assistance<br>
<br>
item: 163977830 - - Giordano Women's Black Stainless Steel Strap Analog Wrist Watch GD-2086-99<br>
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Issue Description:  Customer says "the watch does not shows the correct time it shows 3 or 4 hours less than the actual time. I tried changing the batteries a couple of times which made no difference" cx wants  somebody to collect the watch and get it fixed
 or replace the watch with a new one as it is still under warranty.<br>
<br>
Kindly look into the issue and assist in further course of action.<br>
<br>
Regards, </span>
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<span style="font-size:10.5pt; color:#183247">Prachi</span>
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<span style="font-size:10.5pt; font-family:-apple-system">On Sun, 26 Mar at 9:33 AM
<span class="x_x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt; color:#183247">Hi Team,</span>
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<span style="font-size:10.5pt; font-family:-apple-system"> </span>
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<div class="x_x_MsoNormal" style="margin:0in; font-size:11pt; font-family:Calibri,sans-serif">
<span style="font-size:10.5pt; color:#183247">Kindly update us on the following issue.<br>
<br>
Problem Statement:  Replacement or fix<br>
Order Date : Apr 23, 2022<br>
Order ID: 9567308601<br>
Tracking ID: FP042322003255<br>
<br>
Assistance Required: Need assistance<br>
<br>
item: 163977830 - - Giordano Women's Black Stainless Steel Strap Analog Wrist Watch GD-2086-99<br>
<br>
Issue Description:  Customer says "the watch does not shows the correct time it shows 3 or 4 hours less than the actual time. I tried changing the batteries a couple of times which made no difference" cx wants  somebody to collect the watch and get it fixed
 or replace the watch with a new one as it is still under warranty.<br>
<br>
Kindly look into the issue and assist in further course of action.<br>
<br>
Regards,</span><span style="font-size:10.5pt; font-family:-apple-system"> </span>
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<span style="font-size:10.5pt; font-family:-apple-system">Prachi</span>
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<span style="font-size:10.5pt; font-family:-apple-system">On Wed, 22 Mar at 9:55 PM
<span class="x_x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
<br>
Problem Statement:  Replacement or fix<br>
Order Date : Apr 23, 2022<br>
Order ID: 9567308601<br>
Tracking ID: FP042322003255<br>
<br>
Assistance Required: Need assistance<br>
<br>
item: 163977830 - - Giordano Women's Black Stainless Steel Strap Analog Wrist Watch GD-2086-99<br>
<br>
Issue Description:  Customer says "the watch does not shows the correct time it shows 3 or 4 hours less than the actual time. I tried changing the batteries a couple of times which made no difference" cx wants  somebody to collect the watch and get it fixed
 or replace the watch with a new one as it is still under warranty.<br>
<br>
Kindly look into the issue and assist in further course of action.<br>
<br>
Regards,<br>
Atef</span>
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5872528:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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