Subject: New Reply Received - Shukran
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 11:56:27 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="ltr">The transaction was voided but I was deducted 79 AED on my Shukran pay account. See below screenshot. I need the return credit for this transaction.<div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTkzMjgzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.R9FIBe5YcZFD0fP1Kq43wNQbat4D188XjeJP6uUbfb4" data-id="2044015932835" alt="image.png" width="517" height="209"><br>
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<div>On Tue, Mar 28, 2023 at 3:24 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jose,<br><br>Thank you for contacting Centrepoint.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you regarding the order id 9419886484 that your transaction has been void we have not captured the amount, if still you will not  receive the refund kindly raise the objection to the bank.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5901356