Subject: Ticket Assigned - Conversation with Fatma Ahmed
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 10:45:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatma Ahmed Fatma Ahmed                    Hi, my order, which I placed on 23 March using click and collect, is still processing           02:29 PM, 28th Mar                   Reena                   Good Afternoon Fatma, Thank you for contacting Max. This is Reena, I will be happy to assist you           02:34 PM, 28th Mar                   Reena                   We see that you are contacting us regarding the order id 9421572776           02:37 PM, 28th Mar                     Fatma Ahmed                    Hello! Just wanted a update on my order number 9421572776.           02:37 PM, 28th Mar                     Fatma Ahmed                    Yes!           02:38 PM, 28th Mar                   Reena                   We would like to inform you that your order ID 9421572776 is now ready for collection.           02:39 PM, 28th Mar                   Reena 
                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           02:39 PM, 28th Mar                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:39 PM, 28th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:39 PM, 28th Mar                     Fatma Ahmed                    It still haven't received any sms for the collection           02:39 PM, 28th Mar                   Reena                   We would like to inform you that you can consider this conversation as order confirmation.           02:40 PM, 28th Mar                     Fatma Ahmed                    Alright! Thank you for your help           02:41 PM, 28th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:43 PM, 28th Mar                   Reena  
                  It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:45 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5938408