Subject: Ticket Assigned - Conversation with Honyvie
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 09:25:56 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Honyvie Honyvie                    Good morning           01:03 PM, 28th Mar                     Honyvie                    I just want to know what's the update of my orders.           01:03 PM, 28th Mar                   Reena                   Good Afternoon Honyvie, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:09 PM, 28th Mar                   Reena                   We see that you are contacting us regarding the order id 8422059683           01:12 PM, 28th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           01:13 PM, 28th Mar                   Reena                   We would request you to kindly confirm with us the address Faiha, Block 8, Street 84, House 16 KW-HA, Hawally, Al Asimah - Kuwait City           01:14 PM, 28th 
 Mar                     Honyvie                    It's 2days already           01:14 PM, 28th Mar                     Honyvie                    This is my location           01:15 PM, 28th Mar                     Honyvie                    https://maps.google.com/maps?q=29.3337422,47.9798854           01:16 PM, 28th Mar                     Honyvie                    Faiha Block 8, Street 84, House 16.           01:16 PM, 28th Mar                   Reena                   Thank you for sharing the address           01:19 PM, 28th Mar                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           01:19 PM, 28th Mar                   Reena                   Please allow us some time to do a needful.           01:19 PM, 28th Mar                   Reena                   Please let us know if we can assist you any other queries.         
   01:20 PM, 28th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:23 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5937830