Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 07:57:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:43 AM, 28th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           11:45 AM, 28th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:47 AM, 28th Mar                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           11:49 AM, 28th Mar                     User                    My order no is #8421471710           11:50 AM, 28th Mar                     User                    My refund is not credited yet in my credit. Its instant refund right. let me know           11:51 AM, 28th Mar                   Reena                   It will just take a moment to check the details for you.           11:54 AM, 28th Mar                   Reena                   We would like to inform you that for the return request for order No. 8421471710, the return product has been collected from your end.           11:55 AM, 28th Mar                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           11:55 AM, 28th Mar                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your ​my credit account.           11:55 AM, 28th Mar                   Reena                   Please let us know if we can assist you any other queries.           11:55 AM, 28th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           11:57 AM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5937340