Subject: Ticket Assigned - Conversation with Ezzah Ehan Eshal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 05:39:35 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ezzah Ehan Eshal Ezzah Ehan Eshal                    Good morning           09:28 AM, 28th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:28 AM, 28th Mar                   Centrepoint UAE whatsapp bot                    Hello Ezzah Ehan Eshal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:28 AM, 28th Mar                     Ezzah Ehan Eshal                    2           09:28 AM, 28th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            09:28 AM, 28th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:28 AM, 28th Mar                     Ezzah Ehan Eshal                    2           09:28 AM, 28th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:28 AM, 28th Mar                     Ezzah Ehan Eshal                    1           09:28 AM, 28th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:28 AM, 28th Mar                     Ezzah Ehan Eshal                    [email-masked]           09:29 AM, 28th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:29 AM, 28th Mar                   Reena                   Good Morning Ezzah, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:32 AM, 28th Mar                     Ezzah Ehan Eshal                    This is regarding an order delivered yesterday           09:33 AM, 28th Mar                     Ezzah Ehan Eshal                             09:33 AM, 28th Mar                     Ezzah Ehan Eshal                    Still showing under process           09:33 AM, 28th Mar                     Ezzah Ehan Eshal                    I want to return 2 items           09:33 AM, 28th Mar                     Ezzah Ehan Eshal                    I can't create a return request           09:34 AM, 28th Mar                   Reena                   We would request you to please confirm with us that you have received your order or not.           09:36 AM, 28th Mar                     Ezzah Ehan Eshal                    I have received the order yesterday           09:36 AM, 28th Mar                   Reena                   We will escalate your query regarding order status update to the concern team and will be in touch with you asap to assist you in resolving this concern.           09:37 AM, 28th Mar                     Ezzah Ehan Eshal                    I want to create return request for 2 items from that order           09:37 AM, 28th Mar                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           09:38 AM, 28th Mar                     Ezzah Ehan Eshal                    Ok           09:38 AM, 28th Mar                     Ezzah Ehan Eshal                    Thanks           09:38 AM, 28th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:38 AM, 28th Mar                     Ezzah Ehan Eshal                    No Thank you           09:38 AM, 28th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           09:39 AM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5936783