Subject: Ticket Assigned - Conversation with Asil Saqer
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:20:15 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asil Saqer Asil Saqer                    Hi           04:52 PM, 27th Mar                     Asil Saqer                    I returned few items to max on 16 march and did not receive any refund yet           04:53 PM, 27th Mar                     Asil Saqer                    I need to know the status           04:53 PM, 27th Mar                   Reena                   Good Afternoon Asil, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:58 PM, 27th Mar                   Reena                   It will just take a moment to check the details for you.           05:00 PM, 27th Mar                     Asil Saqer                    Hi Reena           05:00 PM, 27th Mar                     Asil Saqer                    Thanks ill be waiting           05:00 PM, 27th Mar                   Reena                   We see that 
 you are contacting us regarding the order id 9418614514           05:01 PM, 27th Mar                     Asil Saqer                    Yes           05:02 PM, 27th Mar                   Reena                   We have checked and as we can see a refund amount of AED 102.41 has been successfully processed on to the original mode of payment. An email notification regarding the same was sent to your email address.           05:06 PM, 27th Mar                     Asil Saqer                    When was that?           05:06 PM, 27th Mar                     Asil Saqer                    Which date?           05:07 PM, 27th Mar                   Reena                   We have processed the refund of amount AED 102.41on 20/3/2023           05:12 PM, 27th Mar                   Reena                   The amount you paid online will be refunded back to your original payment method within 7- 14 working days.           05:12 PM, 27th Mar                   Reena                   Please let us 
 know if we can assist you any other queries.           05:12 PM, 27th Mar                     Asil Saqer                    Which means           05:14 PM, 27th Mar                     Asil Saqer                    I have not received it           05:15 PM, 27th Mar                   Reena                       Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider.           05:15 PM, 27th Mar                     Asil Saqer                    Ok thanks noted           05:15 PM, 27th Mar                     Asil Saqer                    Thanks for your help           05:15 PM, 27th Mar                   Reena                   Please let us know if we can assist you any other queries.           05:16 PM, 27th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:19 PM, 27th Mar                                          View conversati
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