Subject: Ticket Assigned - Conversation with Pradeeppmna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:19:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pradeeppmna Pradeeppmna                    Good afternoon           04:59 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:59 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:59 PM, 27th Mar                     Pradeeppmna                    1           04:59 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Hello Pradeeppmna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:59 PM, 27th Mar                     Pradeeppmna                    1           04:59 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:59 PM, 27th Mar                     Pradeeppmna                    9421705152           05:00 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 26/03/2023             05:00 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:00 PM, 27th Mar                     Pradeeppmna                    2           05:01 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:01 PM, 27th Mar                     Pradeeppmna                    1           05:01 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:01 PM, 27th Mar                     Pradeeppmna                    [email-masked]           05:01 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:01 PM, 27th Mar                   Reena                   Good Afternoon Pradeeppmna, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:04 PM, 27th Mar                     Pradeeppmna                    Good afternoon           05:05 PM, 27th Mar                     Pradeeppmna                    Still my shipment not reach           05:05 PM, 27th Mar                     Pradeeppmna                    9421705152           05:05 PM, 27th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           05:10 PM, 27th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           05:10 PM, 27th Mar                   Reena                   Please allow us some time to do a needful.           05:11 PM, 27th Mar                   Reena                   Please let us know if we can assist you any other queries.           05:11 PM, 27th Mar                     Pradeeppmna                    Please, urgent           05:11 PM, 27th Mar                     Pradeeppmna                    I need to get that by max tomorrow, please           05:11 PM, 27th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           05:14 PM, 27th Mar                   Reena                   Please let us know if we can assist you any other queries.           05:14 PM, 27th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:18 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933608