Subject: Ticket Assigned - Conversation with Deepika Gupta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:14:04 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deepika Gupta Deepika Gupta                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi deepika gupta, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421807787 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC032523001294     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:02 PM, 27th Mar                   Reena                   Good Afternoon Deepika, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           05:05 PM, 27th Mar                   Reena                   We see that you are contacting us regarding the order id 9421807787           05:09 PM, 27th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           05:09 PM, 27th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           05:09 PM, 27th Mar                   Reena                   Please allow us some time to do a needful.           05:10 PM, 27th Mar                   Reena                   Please let us know if we can assist you any other queries.           05:10 PM, 27th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           05:13 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933570