Subject: Ticket Assigned - Conversation with Mrs Rana
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 12:50:51 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs Rana Mrs Rana                             04:41 PM, 27th Mar                     Mrs Rana                    I ordered this           04:41 PM, 27th Mar                     Mrs Rana                    this what I received           04:41 PM, 27th Mar                   Reena                   Good Afternoon Rana, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:41 PM, 27th Mar                     Mrs Rana                             04:42 PM, 27th Mar                     Mrs Rana                    I ordered printedcargo shorts           04:42 PM, 27th Mar                     Mrs Rana                    return this item           04:42 PM, 27th Mar                     Mrs Rana                    other two are correct           04:43 PM, 27th Mar                   Reena                   It will just take a moment to 
 check the details for you.           04:44 PM, 27th Mar                     Mrs Rana                    ok Plzz           04:44 PM, 27th Mar                   Reena                   We see that you are contacting us regarding the order id 9422217711           04:45 PM, 27th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           04:45 PM, 27th Mar                     Mrs Rana                    yes           04:45 PM, 27th Mar                     Mrs Rana                    send that item and take this back           04:46 PM, 27th Mar                     Mrs Rana                    coz if I order again I've to pay 10 dhs shipping and 5 dhs cash on delivery           04:46 PM, 27th Mar                   Reena                   We would like to inform you that your order status has not been updated, we will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.          
  04:48 PM, 27th Mar                   Reena                   Please allow us some time to do a needful and we will let you know the update regarding the return request on your e-mail id.           04:48 PM, 27th Mar                   Reena                   Please let us know if we can assist you any other queries.           04:48 PM, 27th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:50 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933446