Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 09:40:02 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>My next email goes to consumer department <br><div class="gmail_extra">
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<div>On 18 Mar 2023 11:35, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Mujtaba,</div>
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<br>Thank you for reaching out to ​Splash.</div>
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<br>We sincerely apologize for any inconvenience caused ​and for the delay, </div>
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<div dir="ltr">Kindly note that we do wish to help you however, we are unable to take any action from our end as this was a store purchase and we can not check the details of store purchase from our end. Also, the store team is unable to check the details of the purchase without the invoice. </div>
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<div dir="ltr">​As well, we will forward your query to the store team in order to check for you further, and we will update you through your email at the soonest we can, please allow us the time.</div>
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<div dir="ltr">Once again please accept our full apology, and we thank your patience and understanding. <br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Thank You,<br>Splash Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5688965:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688965