Subject: New Reply Received - Not received the order
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 04:57:21 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Not received the order  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">I need to return my order</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 13, 2023, 1:38 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Lekha,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for getting in touch with Splash.<br><br>We are sincerely apologize for the inconvenience caused.<br><br>We have checked and found that our delivery team had tried to deliver your order on the address provided by you at the time of placing the order and tried to contact you on the contact number: +971555471233 but they did not get any response from your end.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. Two attempts already made and as we can check they are out for delivery for the 3rd time.<br><br>We request you to please make sure that you are reachable on the above mentioned contact number and address.<br><br>If the above mentioned address or contact number is not correct then we request you to please share with us your updated address and contact number so that we can assist you accordingly.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Splash Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5837967