Subject: New Reply Received - store issue
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 20:12:22 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  store issue  Ticket comment <div dir="auto">Hi Team,</div>
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<div dir="auto">Thank you for offering the voucher, will accept the voucher.</div>
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<div dir="auto">However, please note that the complaint i placed was not about money. It was about the carelessness and how the issue was not taken seriously.</div>
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<div dir="auto">And i had to pay much more for the meds &amp; doctor consultant which i had to pay because my daughter got severe rashes.</div>
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<div dir="auto">Thank You</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Mar 2023 at 2:42 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Jumana,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your patience.<br><br>We apologize for the inconvenience it may have caused.<br><br>We regret to hear that you have received expired item "Baby wipes" however we would like to inform you that we are offering you a voucher of amount AED 50 as a token of apology to compensate the missing item. You can use this amount to shop at Max online store only in UAE. <br><br>We request you to please confirm your acceptance regarding the above compensation voucher so that we can get it created for you.<br><br>We’re here to build the best online shopping experience for you. <br><br>Feel free to get in touch with us for further assistance.<br> <br>Thank You,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5762738