Subject: New Reply Received - Conversation with XL
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 09:10:02 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Conversation with XL  Ticket comment <div dir="auto">Hi there,<div dir="auto"><br></div>
<div dir="auto">As per my conversation with one of your agents earlier in the week, you were supposed to make the order available for me to pick up on March 21 before travel date out of Abu Dhabi. See attached screenshots. I'm at work at sea at the moment and will be able to pick up the items on April 12.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks. </div>
<div dir="auto"><br></div>
<div dir="auto">Registered email <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 25 Mar 2023, 11:13 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div>
<div dir="ltr">Hi Prince,<br><br>
</div>
<div>Thank you for reaching out to Centrepoint.</div>
<div>​<br style="box-sizing:border-box">
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<div>We apologize for the inconvenience ​caused to you.<br style="box-sizing:border-box">
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<div dir="ltr">We can see the order has been placed on: Mar 20, 2023 with the order number: 9420920437.</div>
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<div>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
<div><br></div>
<div>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br><br>Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015719796'>IMG_20230325_130343.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015719797'>Screenshot_2023-03-25-13-03-11-568_com.whatsapp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902881