Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 07:05:02 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Courier guy has already picked it up </div>
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<div>On Sat, 25 Mar 2023 at 10:29 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Bushra,<br><br>Thank you for shopping with Max.<br> <br>We understand that you wish to exchange your items. Please know that in order to exchange the item.<br><br>You can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away. <br><br>However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.</div>
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<div dir="ltr">Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer.  </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Thank you,</div>
<div dir="ltr">Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5906067