Subject: New Reply Received - Re: Sorry, we had to cancel your order.=0A
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 06:20:29 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel your order.
  Ticket comment <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, March 21, 2023, 11:04 AM, sheila Hidalgo &lt;[email-masked]&gt; wrote:</div>
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Good morning, are u going to return it bck the money? Actually is not good management bcos if it’s not available or damage but y u let customers to pay? Customers will be lesser if the management are not in proper. Thank u. <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv8057318256yqt05350" class="yiv8057318256yqt8852996590">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv8057318256yahoo-quoted-begin">On Monday, March 13, 2023, 10:33 PM, Splash Fashions &lt;[email-masked]&gt; wrote:</div>
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										Order 9418891194.
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									<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-splash.png" width="90"></a>
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<tr><td colspan=" 2" rowspan="1" style="padding:15px 0 0 0">Download
													our apps now</td></tr>
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<td align="right" colspan="1" rowspan="1" style="padding:5px 15px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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<td align="right" colspan="1" rowspan="1" style="padding:2px 10px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">iPhone</a>
</td>
<td align="left" colspan="1" rowspan="1" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">Android</a>
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<span class="yiv8057318256navmenu">
													<a href="https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Women</a></span>
													<span class="yiv8057318256navmenu">
													<a href="https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Men</a></span>
													<span class="yiv8057318256navmenu">
													<a href="https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Offers</a></span>
													<span class="yiv8057318256navmenu">
													<a href="https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Clearance</a></span>
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                                                                    	Sorry, we had to cancel your order.
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								                                  	Hi Sheila Hidalgo, unfortunately we couldn’t complete your order  <span style="color:#00b9e5;text-decoration:none"><a href="https://www.splashfashions.com/ae/en/my-account/order/9418891194?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_AE_en" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">9418891194</a></span>.
                                  	                                  		Please accept our apologies. Rest assured, your refund is being processed and will be sent to your original payment method at the earliest.
																	                                  
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												 	Order Details	
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Item</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
</td>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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<td align="center" colspan="1" rowspan="1" width="28%">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
																																				<a href="https://www.splashfashions.com/ae/en/p/165239944?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_AE_en" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://media.centrepointstores.com/i/centrepoint/1022799-S23YTH034-SPS231223_01-2100.jpg?v=1&amp;fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
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<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
																<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="color:#3d4648;font-size:14px;font-family:Helvetica, Arial, sans-serif"><tbody>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  SPLASH  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  All-Over Floral Print Shirt Dress with Puff Sleeves  </td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648">
																			 																		</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Multicolour</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">

																		 																		        	      Size: 
																		        	     																		        	     8

																		
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<tr><td align="left" colspan="1" rowspan="1" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td></tr>
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															        						   									 AED 99
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<tr><td colspan="1" rowspan="1">
				<table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr>
<td colspan="1" rowspan="1" width="50%"> </td>
<td align="right" colspan="1" rowspan="1" width="50%" style="line-height:20px;text-align:left">
				
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left"><tbody>
<tr>
<td colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333">
				            Subtotal:
				            </td>
<td align="right" colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333">
				            <strong> AED 99</strong>
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<td colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
					      							      								      								      								      									      				Standard ground shipping:
					      									      				<br>
					      								      								      						            </td>
<td align="right" colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333">
				             <strong>
					      							      						            	 				FREE
			            	 				<br>
			            	 				<br>
					      								      								      						             </strong>
				            </td>
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<td colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333;width:60%">
				            <strong>Total</strong>
				            </td>
<td align="right" colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:17px;color:#333333;width:40%">
				            <strong>AED 89.1</strong>
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<tr><td colspan="1" rowspan="1" style="padding:0 0 15px 15px;font-size:15px;font-weight:bold;text-align:left;color:#242428"><span class="yiv8057318256aligntext">Need help? Get in touch</span></td></tr>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div></td>
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<strong>Call us on 800-SPLASH (800-775274).</strong> <br>7 days a week, 07:00 AM to 12:00 AM</div></td>
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