Subject: New Reply Received - Unable to sign in
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 01:12:30 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Unable to sign in  Ticket comment <div dir="auto">Hello,<div dir="auto">I did that once already but again the same problem is coming up.</div>
<div dir="auto"><br></div>
<div dir="auto">Email address <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>
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<div dir="auto">Country United Arab Emirates</div>
<div dir="auto">Type of device used Android</div>
<div dir="auto">It doesn't show the app version or system version</div>
<div dir="auto"><br></div>
<div dir="auto">I am using the app.</div>
<div dir="auto"><br></div>
<div dir="auto">Fatema</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Mar 2023, 16:56 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fatema,<br>
</div>
<div dir="ltr">
<div><br></div>
<div>
<span dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br> </span><br>
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<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
</div>
<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
</div>
<div><br></div>
<div dir="ltr">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span>
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<div dir="ltr">Thank you,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5918397