Subject: Note Added - [#5825349] Re: Your order invoice is attached
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 22:19:43 +0000 (UTC)

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5825349    Subject:  Re: Your order invoice is attached   Requester: Alaa.aboshanab93    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM86ED095DE57F49D998AE316C0CFAA29D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take it back &amp; replace with new piece.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Remarks: Damage item delivered</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 23 March 2023 11:46 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; Christopher Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5825349] - Re: Your order invoice is attached</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly update us on the following issue.<br>
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Problem Statement: Product Issue<br>
Order Date: Mar 9, 2023<br>
Order ID: 9418465477<br>
Tracking ID: FP031023001050<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "wheel pedal Is defective, i sent a pic of it already earlier , the piece which hold it is broken, i even tried to fix it myself but it was fixed wrong from the beginning and its broken from inside as well".<br>
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Kindly check and do needful.<br>
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Regards,<br>
Reena</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 21 Mar at 3:33 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly check the attached photo.<br>
Kindly advise us on this issue.<br>
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Regards,<br>
Samradh</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5825349:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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