Subject: Note Added - [#5871221] Product information
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 21:56:13 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5871221    Subject:  Product information   Requester: Masooma    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMD154E83E6D844E179766D5E4F127787F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Landmark Group</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please ask customer to visit nearest store where store team will check &amp; assist further.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 23 March 2023 11:30 AM<br>
<b>To:</b> Aldrin Patron &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Adisha Dua &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mayank Lodha &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5871221] - Product information</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Any update on this issue?</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 21 Mar at 7:21 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team,<br>
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Problem Statement: Product information<br>
Order Date : 16-12-2022<br>
Order ID: 7805935505<br>
Tracking ID: FP1216220002784</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Item ID: 161347323- Juniors Electric Breast Pump<br>
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Assistance: Need help on priority basis.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Issue description: Cx has reported because of the low frequence light is on all the time which has reduced it speed and wasting the batter energy too and cx can’t use it without plugging
 it.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly confirm us if the product has any warranty and it is plug in product.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Reena</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5871221:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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