Subject: Note Added - [#5796679] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 15:11:35 +0000 (UTC)

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5796679    Subject:  Returns   Requester: razan    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMD3A709DE022D4BC0B118173AEC0C8CBB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Landmark Group</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take the return &amp; process refund. Can’t really replace because even supplier is out of stock.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">We have received credit note from supplier on this.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 18 March 2023 10:21 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5796679] - Returns</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Gentle reminder .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Problem Statement: Damaged Item<br>
Order Date: Nov 24, 2022<br>
Order ID: 9402352927<br>
Item ID: 164358424<br>
Assistance Required: Return The Item<br>
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Issue Description: The customer contacted us informing that the item stopped working after 3 months  showed “Error 1” on its display which, as per the Manual, is an operation error of the motor. So please check and advise if we can return the item as it has
 a warranty for one year.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 10 Mar at 5:58 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Damaged Item<br>
Order Date: Nov 24, 2022<br>
Order ID: 9402352927<br>
Item ID: 164358424<br>
Assistance Required: Return The Item<br>
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Issue Description: The customer contacted us informing that the item stopped working after 3 months  showed “Error 1” on its display which, as per the Manual, is an operation error of the motor. So please check and ​advise if we can return the item as it has
 a warranty for one year​.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Regards,<br>
Ziena.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5796679:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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