Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 14:19:30 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">I have not received any call from delivery agent.<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 24, 2023, 16:51 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><span dir="ltr" rel="tempredactor" style="box-sizing:border-box;word-break:break-word;font-size:14px">Hi Ali,</span></div>
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<br>Thank you for reaching out to Splash and giving us the opportunity to assist you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you regarding order id 9420835698 that our courier partner tried to contact you on +971554809608 thrice on 3 different days but without success.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">We can confirm that your refund has been successfully completed on 24/3/2023. Your refund for amount AED 64.60  was sent to the Original form of payment and the amount of AED 5.1 was returned to your my credits account.</div>
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<div dir="ltr">We would request you to please confirm with us that you have been contacted by the courier agent or not.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917116