Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 11:25:14 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    You said you'd 'escalate' the issue. I didn't recieve an email. It's been hours!           03:07 PM, 24th Mar                     User                    Where's the order??           03:08 PM, 24th Mar                     User                    The date promised was Wednesday!           03:09 PM, 24th Mar                     User                    I expect you to honor your word           03:10 PM, 24th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           03:12 PM, 24th Mar                     User                    I said a few things above.           03:14 PM, 24th Mar                   Reena                   It will just take a moment to check the details for you.           03:16 PM, 24th Mar                 
   Reena                   We sincerely apologize for inconvenience caused to you.           03:21 PM, 24th Mar                   Reena                   We can understand your frustration here. We are following up with the relevant team. Our team is working on it. Once we will get any update we will get back to you.           03:21 PM, 24th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:23 PM, 24th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.    Have a wonderful day.           03:24 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5918619