Subject: Ticket Assigned - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 11:15:55 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I had trouble returning one item because the guy was unable to find my location perhaps so I had to contact customer care to get it picked up. It was then picked up on 21st March, 2023.

My concern is why is the status still ‘RETURN RESQUESTED’ in ‘My orders’ . 

When & how i am going to receive the refund ? Its been 3 days already since the item was picked. 

When it will be processed???

Can you please update the status on my profile or at least an update in Email ?
Order No.9419406663 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5918012