Subject: Ticket Assigned - Conversation with Sreereshmi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 11:15:14 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sreereshmi Sreereshmi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  sreereshmi Bot:  Hi sreereshmi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0524065910            02:58 PM, 24th Mar                     Sreereshmi                             02:59 PM, 24th Mar                     Sreereshmi                    Hello           03:02 PM, 24th Mar                     Sreereshmi                    I have placed a return request but I didn’t get any calls or anything but night I received a message that they cannot come to pickup           03:02 PM, 24th Mar                     Sreereshmi                    9420706115           03:03 PM, 24th Mar                   Reena                   Good Afternoon Sreereshmi, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:04 PM, 24th Mar                   Reena                   It will just take a moment to check the details for you.           03:05 PM, 24th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           03:06 PM, 24th Mar                     Sreereshmi                    Ok           03:06 PM, 24th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           03:06 PM, 24th Mar                   Reena                   Please allow us some time to do a needful.           03:07 PM, 24th Mar                     Sreereshmi                    What you are going to do??           03:08 PM, 24th Mar                     Sreereshmi                    Please give a request to pickup           03:08 PM, 24th Mar                     Sreereshmi                    Because mine is already shows requested           03:09 PM, 24th Mar                   Reena                   We have forwarded your query to the concern team and will be try to arrange the return collection for your order as soon as possible.           03:10 PM, 24th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:10 PM, 24th Mar                     Sreereshmi                    Ok thank you           03:10 PM, 24th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:14 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5918562