Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 09:28:42 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Product information  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Team,</div>
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Please see below trail mail, Online team has instructed customer to collect her missing item from JMM store without confirming if we have in the store, </div>
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This Issue has been more than 3 months and customer did not get any solution or missing parts,</div>
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Can you address this issue asap.</div>
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     <span style="color: rgb(102, 102, 102); font-size: 14pt">Thanks &amp; Regards</span>
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Nimang</div>
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<b><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'>|</span></b><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'><span> </span><b style='color:rgb(33,33,33); font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont; font-size:15px; text-indent:0px; background-color:rgb(255,255,255)'><span lang="EN-US" style='margin:0px; font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif; color:rgb(89,89,89)'>Babyshop
 JMM </span></b><b>P.O. Box 25030</b></span>
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<b style="color:rgb(32,31,30)"><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'>|</span></b><span style='color:rgb(160,0,0); margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'> <b>Manager Mobile:
 +971559676428</b></span><span style='color:black; margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'><span> </span><b>|</b></span><span style='color:rgb(160,0,0); margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'> <b>Store
 Mobile</b><b>:</b></span><span style='color:black; margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'><span> </span></span><span style='color:rgb(134,17,6); margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'><b>+971559677822</b></span><span style='color:rgb(32,31,30); margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'><span style="margin:0px; color:black"><span> </span><b>|</b></span></span>
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<b><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'>|</span></b><b><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:rgb(160,0,0)'><span> </span>Web:</span></b><b><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'><span> </span></span></b><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7Cbsu.jmm%40landmarkgroup.com%7Cd5933e44f01c471f294708d91eb3879e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637574578705703466%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=O8OJvRBlLLLIppRUt6JZJWgvzMI5wsuZCIbqjT8qQ%2FI%3D&amp;reserved=0" target="_blank" rel="noreferrer" title="Original URL: http://www.babyshopstores.com/. Click or tap if you trust this link." style="margin:0px; color:rgb(5,99,193); text-decoration:underline"><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'>www.babyshopstores.com</span></a><b><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'>,<span> </span></span></b><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cbsu.jmm%40landmarkgroup.com%7Cd5933e44f01c471f294708d91eb3879e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637574578705708441%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=an8maYDHze%2B%2BVgTcOTvioh%2BrcMavQK%2F5r4DE9XlwZmU%3D&amp;reserved=0" target="_blank" rel="noreferrer" title="Original URL: http://www.landmarkgroup.com/. Click or tap if you trust this link." style="margin:0px; color:rgb(5,99,193); text-decoration:underline"><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif'>www.landmarkgroup.com</span></a><span style='margin:0px; font-size:12pt; font-family:"Calibri Light",sans-serif; color:black'><span> </span><b>|</b></span>
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<font color="#000000"><b>| <span lang="EN-US" style='margin:0px; font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif; color:rgb(134,17,6); text-indent:0px; background-color:rgb(255,255,255)'>Email:</span><span lang="EN-US" style='margin:0px; font-weight:400; font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif; color:rgb(13,13,13); text-indent:0px; background-color:rgb(255,255,255)'> </span><span lang="EN-US" style="margin:0px; font-weight:400; font-size:10pt; font-family:Tahoma,sans-serif,serif,EmojiFont; color:rgb(0,112,192); text-indent:0px; background-color:rgb(255,255,255)"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" style="margin:0px; color:rgb(149,79,114)"><span style='margin:0px; font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif; color:rgb(5,99,193)'>[email-masked]</span></a></span><b style='color:rgb(33,33,33); font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont; font-size:15px; text-indent:0px; background-color:rgb(255,255,255)'><span lang="EN-US" style='margin:0px; font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif; color:rgb(247,150,70)'>|</span></b><b style='color:rgb(33,33,33); font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont; font-size:15px; text-indent:0px; background-color:rgb(255,255,255)'><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Tahoma,sans-serif,serif,EmojiFont; color:rgb(0,112,192)"><a href="http://www.babyshopstores.com/" target="_blank" rel="noreferrer" style="margin:0px; color:rgb(149,79,114)"><span style='margin:0px; font-weight:normal; font-size:12pt; font-family:"Calibri Light","Helvetica Light",sans-serif; color:rgb(0,112,192)'>www.babyshopstores.com</span></a></span></b></b></font>
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<div>From: Sedra Hussam &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 24, 2023 1:24 PM<br>
<b>To:</b> Bsu Jmm &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5518495] - Product information
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<div dir="ltr" class="x_gmail_attr">---------- Forwarded message ---------<br>
From: <strong class="x_gmail_sendername" dir="auto">Babyshop</strong> <span dir="auto">
&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>
Date: Tue, 21 Mar 2023, 13:31<br>
Subject: Re: [#5518495] - Product information<br>
To: &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
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<div style="font-size:14px">Hi Sedra,<br>
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Thank you for reaching out to Babyshop and giving us the opportunity to help you.<br>
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We sincerely apologise for the delay and inconvenience caused to you.<br>
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As per our team the order  6x260ml Feeding Bottle is available at CP store ( Al Ain) in Aljimi mall. You can collect the order from the mentioned store.<br>
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Thank you for your understanding and patience.<br>
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Feel free to get in touch with us for further assistance.<br>
<br>
Thank You,<br>
Babyshop Support Team</div>

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