Subject: Ticket Assigned - Conversation with Sumreen Ahmed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 09:11:35 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumreen Ahmed Sumreen Ahmed                    Hi           12:53 PM, 24th Mar                   Reena                   Good Afternoon Sumreen, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:55 PM, 24th Mar                     Sumreen Ahmed                    I want to know about my order           12:56 PM, 24th Mar                     Sumreen Ahmed                             12:56 PM, 24th Mar                     Sumreen Ahmed                    I did not recive any msg to collect and its already 4 days           12:56 PM, 24th Mar                   Reena                   It will just take a moment to check the details for you.           12:58 PM, 24th Mar                     Sumreen Ahmed                    Ok           12:58 PM, 24th Mar                   Reena                   We would like to inform you that
  your order ID 9421245694 is now ready for collection.           01:01 PM, 24th Mar                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           01:02 PM, 24th Mar                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:02 PM, 24th Mar                     Sumreen Ahmed                    I did not recieve any msg yet           01:02 PM, 24th Mar                     Sumreen Ahmed                    If it is ready then why i did not recieve any msg           01:03 PM, 24th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           01:04 PM, 24th Mar                     Sumreen Ahmed                    Ok but send me msg so that i can go and collect           01:04 PM, 24th Mar                   Reena                   We would like to inform you that you can cons
 ider this conversation as order confirmation while collecting your order.           01:04 PM, 24th Mar                     Sumreen Ahmed                    Ok then thank you           01:05 PM, 24th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:07 PM, 24th Mar                     Sumreen Ahmed                    No thank you           01:08 PM, 24th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:09 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917938