Subject: Note Added - [#5852250] Product damage enquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 08:59:49 +0000

Hi ,    Rajat Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5852250    Subject:  Product damage enquiry   Requester: Robincmathew9    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Please confirm on this pending complaint.</div>
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<div class="MsoNormal"><img width="624" height="195" style="width:6.5in;height:2.0312in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYzNTIzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hm9ky-81J2VJYHgdze5atHbrx-6sOmsH8HmOOUYysd8" data-id="2044015635236"></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, March 24, 2023 7:44 AM<br>
<b>To:</b> Rajat Gupta &lt;[email-masked]&gt;; Raju Nair &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5852250] - Product damage enquiry</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update us on the following issue.<br>
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Problem Statement:  BABYSHOP TEAM<br>
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Order Date : Mar 13, 2023<br>
Order ID: 4719311613 <br>
Tracking ID: FP0313230013273 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID: 163607454, Giggles Tulip Navy Convertible Stroller Cum Bassinet with 3 Position Reclining Seat (Upto 3 years) <br>
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Assistance Required: Damaged Item Recieved<br>
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Issue Description:  Cx received the damged item kindly arrrange the return and replacement on priority as it is approved by Ankkur gupta. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please find the attached approval confirmation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reena</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 22 Mar at 8:55 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team,<br>
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Problem Statement:  BABYSHOP TEAM<br>
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Order Date : Mar 13, 2023<br>
Order ID: 4719311613 <br>
Tracking ID: FP0313230013273</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID: 163607454, Giggles Tulip Navy Convertible Stroller Cum Bassinet with 3 Position Reclining Seat (Upto 3 years) <br>
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Assistance Required: Damaged Item Recieved<br>
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Issue Description: </span><span style="font-size:10.5pt;font-family:-apple-system"> Cx received the damged item kindly arrrange the return and replacement on priority as it is approved by Ankkur gupta. </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please find the attached approval confirmation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reena</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5852250:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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