Subject: Ticket Assigned - Conversation with Naif
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 08:21:18 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naif Naif                    Hi           12:11 PM, 24th Mar                     Naif                             12:12 PM, 24th Mar                   Reena                   Good Afternoon Naif, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:12 PM, 24th Mar                     Naif                    Order placed on 20-03-2023           12:12 PM, 24th Mar                     Naif                    Still it is showing as placed           12:12 PM, 24th Mar                     Naif                    Why this much delay???           12:13 PM, 24th Mar                   Reena                   It will just take a moment to check the details for you.           12:16 PM, 24th Mar                     Naif                    Ok           12:17 PM, 24th Mar                   Reena                   We would like o inform yo
 u that your order ID 9421018846 is now ready for collection.           12:18 PM, 24th Mar                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           12:19 PM, 24th Mar                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:19 PM, 24th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:20 PM, 24th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:20 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917716