Subject: Ticket Assigned - Conversation with Riad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 08:17:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riad Riad                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi riad, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Phone number Customer:  +97450399536            12:07 PM, 24th Mar                   Reena                   Good Afternoon Riad, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:10 PM, 24th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:12 PM, 24th Mar                   Reena                   Riad, I have not received a response from you still, please confirm if we are still connected?           12:15 PM, 24th Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           12:16 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917698