Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 08:11:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:50 AM, 24th Mar                     User                    It's been three days           11:50 AM, 24th Mar                     User                    My orders didn't arrive           11:51 AM, 24th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           11:54 AM, 24th Mar                     User                    Good afternoon           11:54 AM, 24th Mar                     User                    8421276627           11:56 AM, 24th Mar                     User                    8421271222           11:56 AM, 24th Mar                   Reena                   It will just take a moment to check the details for you.           11:59 AM, 24th Mar                     User                    Ok     
       12:00 PM, 24th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           12:03 PM, 24th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           12:03 PM, 24th Mar                   Reena                   Please allow us some time to do a needful.           12:03 PM, 24th Mar                     User                    Ok           12:03 PM, 24th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:04 PM, 24th Mar                     User                    When will you contact me?           12:04 PM, 24th Mar                   Reena                   We will let you know the update on your e-mail id.           12:06 PM, 24th Mar                     User                
     I want the order <today>           12:07 PM, 24th Mar                     User                    The promised time was <two days ago>           12:08 PM, 24th Mar                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           12:08 PM, 24th Mar                     User                    Ok           12:08 PM, 24th Mar                     User                    Thank you           12:08 PM, 24th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:09 PM, 24th Mar                     User                    No, thank you.           12:10 PM, 24th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           12:11 PM, 24th Mar                                          View conversation in Freshchat h
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