Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 07:45:20 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div>All products are unpacked and also in original packing please I Want to return it back.</div>
<div>When I receive my order they tell me it will be returned</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On Mar 24, 2023, at 11:37, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<div style="">Hi Hassan,</div>
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<div style="">We apologize for the inconvenience caused.</div>
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<div>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.</div>
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<div> As per the policy, (Gosh Eyedentity Eyeshadow, Gosh Foundation Plus with SPF 15 - 30 ml, Gosh High Coverage Concealer, Gosh Velvet Touch Matte Lipstick and Gosh Foundation Primer and Mascara Gift Set) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.</div>
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<div>Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer. </div>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Thank You,</div>
<div>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912421