Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 04:21:52 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.    Ticket comment <div class="cf-main-wrapper" style='box-sizing: border-box; padding: 0px; margin: 10vh 0px 5vh; display: flex; height: auto; flex-direction: column; justify-content: center; align-items: center; color: rgb(49, 49, 49); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; -webkit-text-size-adjust: 100%'><div class="cf-header cf-section" style="box-sizing: border-box; padding: 1.5rem; margin: 0px auto 1.5rem; width: 428px">
<div class="cf-error-title" style="box-sizing: border-box; padding: 0px; margin: 0px; display: flex; flex-direction: column; align-items: flex-start">
<h1 style="box-sizing: border-box; padding: 0px; margin: 0px; line-height: 1.75rem; font-size: 1.5rem"><br></h1>
<h1 style="box-sizing: border-box; padding: 0px; margin: 0px; line-height: 1.75rem; font-size: 1.5rem">Access denied</h1>
<span class="cf-code-label" style="box-sizing: border-box; padding: 0.25rem 0.5rem; margin: 0.1rem 0px 0.5rem; font-size: 0.75rem; background-color: rgb(217, 217, 217); border-radius: 1.25rem; height: 1.5rem; align-items: center">Error code <span style="box-sizing: border-box; padding: 0px; margin: 0px">1020</span></span>
</div>
<div class="cf-error-description" style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 1rem; line-height: 1.5rem">
<div style="box-sizing: border-box; padding: 0px; margin: 0px; line-height: 1.5rem">You do not have access to <a href="http://www.centrepointstores.com." target="_blank" rel="noreferrer">http://www.centrepointstores.com.</a>
</div>
<div id="temp-enhancr-placeholder" class="enhancr-placeholder-medium"></div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; line-height: 1.5rem">The site owner may have set restrictions that prevent you from accessing the site.</div>
</div>
</div></div>
<div class="cf-details-wrapper" style='box-sizing: border-box; padding: 0px; margin: 0px; display: flex; height: 50vh; flex-direction: column; justify-content: space-between; flex: 1 1 0%; color: rgb(49, 49, 49); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; -webkit-text-size-adjust: 100%'>
<div class="cf-section" style="box-sizing: border-box; padding: 1.5rem; margin: 0px auto 1.5rem; width: 428px"><div class="cf-expandable expanded" id="cf-details-wrapper-expandable" style="box-sizing: border-box; padding: 0px 0px 0px 0.5rem; margin: 0px; border-left-width: 0.125rem; border-left-style: solid; border-left-color: rgb(0, 81, 195)">
<div class="cf-dropdown-title" style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 1rem; align-items: center; line-height: 1.5rem">Error details</div>
<img class="cf-caret-icon" id="caret-icon" alt="Caret icon" style="box-sizing: border-box; padding: 0px; margin: 0px 0px 0px 0.5rem; width: 1rem; height: 1rem"><div class="cf-expandable-error-info hidden" style="box-sizing: border-box; padding: 0px; margin: 0px">
<div class="cf-error-copy-description" style="box-sizing: border-box; padding: 0px; margin: 0px; margin-block: 0.5rem; font-size: 1rem; line-height: 1.5rem">Provide the site owner this information.</div>
<div class="cf-error-wrapper" id="error-details" style="box-sizing: border-box; padding: 0.5rem 1rem; margin: 0px; display: flex; flex-direction: column; align-items: flex-start; border: 1px solid rgb(121, 121, 121); border-radius: 0.25rem">
<div class="cf-error-details-endpoint" style="box-sizing: border-box; padding: 0px; margin: 0px 0px 1.2rem; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">I got an error when visiting <a href="http://www.centrepointstores.com/sa/ar/." target="_blank" rel="noreferrer">http://www.centrepointstores.com/sa/ar/.</a>
</div>
<div id="temp-enhancr-placeholder" class="enhancr-placeholder-medium"></div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">Error code: 1020</div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">Ray ID: 7acc1eb88a6a91ad</div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">Country: PH</div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">Data center: sin08</div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">IP: 194.61.41.14</div>
<div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 0.9rem; line-height: 1.2rem; font-family: monospace; text-align: left">Timestamp: 2023-03-24 04:20:09 UTC</div>
</div>
<div class="cf-copy-label" id="copy-label" style="box-sizing: border-box; padding: 0px; margin: 0.5rem 0px 0px; font-size: 1rem; line-height: 1.5rem; color: rgb(89, 89, 89); cursor: pointer; font-family: system-ui">Click to copy</div>
</div>
</div></div>
<div class="clearfix cf-footer cf-section" style="box-sizing: border-box; padding: 1.5rem; margin: 0px auto 1.5rem; width: 428px; justify-content: center; align-items: center; border-top-width: 1px; border-top-style: solid; border-top-color: rgb(217, 217, 217); display: flex; flex-direction: column; bottom: 0px">
<div class="cf-column" style="box-sizing: border-box; padding: 0px 0px 2rem; margin: 0px; margin-inline: 2rem; float: none; width: 380px"><div class="py-8 text-center" id="error-feedback" style="box-sizing: border-box; padding: 0px; margin: 0px; text-align: center"><div id="error-feedback-survey" class="footer-line-wrapper" style="box-sizing: border-box; padding: 0px; margin: 0px; line-height: 2rem">Was this page helpful? Yes No
</div></div></div>
<div class="cf-column cf-footer-line-wrapper text-center" style="box-sizing: border-box; padding: 0px 0px 2rem; margin: 0px; text-align: center; margin-inline: 2rem; justify-content: center; align-items: center; line-height: 2rem; flex-direction: row; float: none; width: 380px"><div style="box-sizing: border-box; padding: 0px; margin: 0px; font-size: 1rem; line-height: 1.5rem">Performance &amp; security by <a rel="noreferrer" href="https://www.cloudflare.com/?utm_source=1020_error" target="_blank" style="box-sizing: border-box; padding: 0px; margin: 0px; color: rgb(0, 81, 195)">Cloudflare <img class="external-link" title="Opens in new tab" src="https://www.centrepointstores.com/cdn-cgi/images/external.png" alt="External link" style="box-sizing: border-box; padding: 0px; margin: 0px 0.2rem; height: 0.8rem; width: 0.8rem"></a>
</div></div>
</div>
</div>
<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, March 24, 2023, 7:04 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv2358971848"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">
<div>Hi Ritchel Lising,<br><br><br><br>
</div>
<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
<div>  
</div>
<div class="yiv2358971848freshdesk_satisfaction_survey">
  <div style="width:100%;font:13px 'Helvetica Neue', Helvetica, Arial, sans-serif">
      <hr style="min-height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
    <span style="font-family:Arial, sans-serif;color:#333;font-weight:bold">
      </span><div> How would you rate your overall experience?</div>
    
    <table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px"><tbody>
<tr>
<td colspan="1" rowspan="1" style="width:14.28%;border-right:2px #fff solid;padding:0;min-height:8px;background-color:#4e8d00"></td>
<td colspan="1" rowspan="1" style="width:14.28%;border-right:2px #fff solid;padding:0;min-height:8px;background-color:#f1db16"></td>
<td colspan="1" rowspan="1" style="width:14.28%;border-right:2px #fff solid;padding:0;min-height:8px;background-color:#e7340f"></td>
</tr>
<tr>
<td colspan="1" rowspan="1" style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
            <a rel="noreferrer" target="_blank" href="https://helpae.centrepointstores.com/support/custom_surveys/a250f637765e51f59ef488193dc3e5c0/extremely_happy/new" style="margin:0;padding:5px;text-decoration:none;display:block">Extremely satisfied</a>
          </td>
<td colspan="1" rowspan="1" style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
            <a rel="noreferrer" target="_blank" href="https://helpae.centrepointstores.com/support/custom_surveys/a250f637765e51f59ef488193dc3e5c0/neutral/new" style="margin:0;padding:5px;text-decoration:none;display:block">Neither satisfied nor dissatisfied</a>
          </td>
<td colspan="1" rowspan="1" style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
            <a rel="noreferrer" target="_blank" href="https://helpae.centrepointstores.com/support/custom_surveys/a250f637765e51f59ef488193dc3e5c0/extremely_unhappy/new" style="margin:0;padding:5px;text-decoration:none;display:block">Extremely dissatisfied</a>
          </td>
</tr>
</tbody></table>
  </div>
</div>

<br> </div>
<br>

</div></div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5916217