Subject: New Reply Received - In-store credit use
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 19:21:55 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  In-store credit use  Ticket comment <div><br></div>
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<div>On Thu, 23 Mar 2023 at 10:20 PM Ranjana Negi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTU5Njg1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.M4a5iFlJUSWEzMDQATG1P3dk4Njmy4LBqmxIE600LQY" data-id="2044015596857" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTU5Njg2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xfeU52zfFLyCYC_f2BIpEn014DwMUq9WSMokF_BOgbU" data-id="2044015596860" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTU5Njg2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kvxYfRKRrSabhrIvcE6OgKXEBzwohWJNBlHRxYYL1z0" data-id="2044015596862" style="width:462px;max-width:100%"></div>I am not able to use this credit of BD 7.9. Kindly guide. Can I use this credit for In- Store shopping also?</div></blockquote>
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<div dir="auto">Thank you</div>
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<div dir="ltr" class="gmail_attr">On Mon, 20 Mar 2023 at 1:48 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ranjana,</div>
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<div dir="ltr">Thank you for contacting Splash.</div>
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<div dir="ltr">Yes. If you are already registered with us, please follow the steps below to access the same.</div>
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<br>   -  Your wallet must be activated in order to use Shukran Pay.</div>
<div dir="ltr">   -  To activate Shukran Pay, go to My Account &gt; Shukran Pay<br>   -  Please keep in mind that the balance in your Shukran Pay wallet is valid for 12 months from the date of credit.</div>
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<br>If you have not yet registered with us, please do registration first.</div>
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<div dir="ltr">Thank you for your shopping and cooperation with us. </div>
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<div dir="ltr">Do not hesitate to contact us if you have any inquiries.</div>
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<div dir="ltr">Thank you,<br><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none' dir="ltr">Splash</span> support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897332