Subject: New Reply Received - Order Tracking
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 15:48:42 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Order Tracking  Ticket comment <br>Hi, <div><br></div>
<div>Case resolved.</div>
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<br><div dir="ltr">Best, <div>Brian.</div>
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<div>On Mar 23, 2023, at 12:23 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5899746</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5899746<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"> <span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, " dir="ltr">Hi Brian,</span><br style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><br style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">Thank you for reaching out to Splash and giving us the opportunity to help you.</span> <div dir="ltr"><br></div>
<div dir="ltr">We have checked and we would like to inform you that our courier team contacted on +971547160061 and delivered the order on 20-03-2023.<br><br>We request you to please check with your security, family members regarding your order. Kindly confirm us if you have received the order or not.<br><br>Feel free to get in touch with us for further assistance.<br><br><span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">Thank You,</span><br style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Splash </span><span style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">Support Team</span> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5899746