Subject: New Reply Received - Fwd: We’ve received your return request. ORDER number 9419757144
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 15:09:49 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Fwd: We’ve received your return request. ORDER number 9419757144  Ticket comment <div>Thank you for the update.</div>
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<div dir="auto">However the courier person has still not come to my house for the pick up of return items. Can you check and take action urgently? Thanks </div>
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<div dir="auto">Sonam</div>
<div dir="auto">0504896733</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 20 Mar 2023 at 14:35, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sonam,</div>
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<div>Thank you for shopping at Splash.</div>
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<div>We apologies for the inconvenience caused.</div>
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<div>The refund amount of AED 171 and AED 29 for order ID 9419757144, has been processed from our side to your original made of payment on 3/16/23 and 3/20/23.</div>
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<div>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</div>
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<div>Once again, sincere apologies and thank you for your patience.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Thank you,</div>
<div dir="ltr">Splash Support Team</div>
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<font color="#ff6666"><b><i>Sonam</i></b></font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5895776