Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 14:05:53 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto"><div>To Whom it May Concern, <div dir="auto"><br></div>
<div dir="auto">The driver has picked up 3 items, one remaining is disputed. I never requested for the return of green top only the red top. They have the same name but are different colors, driver was given the wrong color to return (green). Please have him come back for return of red top only snapshot of tag attached. </div>
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<div>On Wed, Mar 22, 2023, 13:21 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Yasmin,<br> <br>Thank you for reaching out to Max.</div>
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<div><span dir="ltr"><div dir="ltr">We would like to inform you that a return request has been created for order No. <span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'> 9420986100</span> on 22/03/2023 and the request will be received by the transportation partner within 2-5 working days.</div>
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<div dir="ltr">You can track your order from this id RP032223002813, also the product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div></span></div>
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<br>Feel free to reach out to us if you need any further assistance. <br> <br>Thank You<br>Max Support Team<br>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044015564117'>20230323_180349.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5907647