Subject: New Reply Received - Return items not yet credited
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 12:54:04 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Return items not yet credited  Ticket comment <div>Hi Splash Team,</div>
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<div>As of now, i havent received it. Could u please check again. May i know which bank it was refunded.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, Mar 20, 2023 at 12:40 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8842285426"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Maribel Bernal,<br><br>
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<div style="margin:0in 0in 0.0001pt">Thank you for shopping at Splash.</div>
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<div style="margin:0in 0in 0.0001pt">We apologies for the inconvenience caused.</div>
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<div style="margin:0in 0in 0.0001pt">The refund amount of AED 52 for order ID 9417901559, has been processed from our side to your original mode of payment on 3/7/23.</div>
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<div style="margin:0in 0in 0.0001pt">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</div>
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<div style="margin:0in 0in 0.0001pt">Once again, sincere apologies and thank you for your patience.</div>
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<div style="margin:0in 0in 0.0001pt">Feel free to get in touch with us for further assistance.</div>
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<div style="">Thank you,</div>
<div style="">Splash Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5896524