Subject: Note Added - [#5879728] Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 12:42:57 +0000

Hi ,    Centrepoint Ajman City Centre added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5879728    Subject:  Click & Collect   Requester: benjie    Note Content:   <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<span style="font-size: 12pt">Dear Mr. Jainul,</span>
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<span style="font-size: 12pt">Hope this email finds you well.</span>
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<span style="font-size: 12pt">As per the mail below, we have spoken to customer, and he is willing to wait for 14 days to make the items Uncollected in system and get the refund automatically. He knew already the process about it.</span>
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<div style="margin-top:0px; margin-bottom:0px">Regards,</div>
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<div style="margin-top:0px; margin-bottom:0px">Johnry</div>
<div style="margin-top:0px; margin-bottom:0px">Centrepoint Ajman CC</div>
<div style="margin-top:0px; margin-bottom:0px">21004</div>
<div style="margin-top:0px; margin-bottom:0px">CUG +971526935874</div>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, March 23, 2023 11:49 AM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Centrepoint Ajman City Centre &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5879728] - Click &amp; Collect
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<div class="x_MsoNormal">HI <a id="OWAAM50FC294F62C04D25869AABC263854611" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Ajman City Centre</span></a>
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<div class="x_MsoNormal">Please check and do the needful…</div>
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<div class="x_MsoNormal"><span style="font-size:10.0pt">Best Regards!</span></div>
<div class="x_MsoNormal"><span style="font-size:10.0pt">M.Hussain</span></div>
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<b>From:</b> Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, March 23, 2023 9:47 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5879728] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_MsoNormal"><span lang="EN-GB" style='font-size:10.5pt; font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="x_MsoNormal"><span lang="EN-GB" style='font-size:10.5pt; font-family:"-apple-system",serif'>Kindly update us on the following issue.<br>
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Problem Statement: Click and collect cancellation<br>
Order Date :  Mar 18, 2023<br>
Order ID: 9420592896<br>
Store ID: Lifestyle21004</span></div>
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<div class="x_MsoNormal"><span lang="EN-GB" style='font-size:10.5pt; font-family:"-apple-system",serif'>Assistance Required: Need help on priority basis.<br>
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Issue Description: Cx wants to cancel the order as cx mistakenly select wrong store order while placing the order.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Kindly check and do the needful.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Thanks,</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"-apple-system",serif'>Reena</span></div>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5879728:1125156</span><span style='font-size:10.5pt; font-family:"-apple-system",serif'>
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