Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 11:47:00 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/RKGnVxKar_GJouXvMzkGgA~~/AALN9wA~/RgRl_W-wPVcDc3BjQgpkHDA8HGQQHm0oUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team, <br>
<br>
<br>
The order is out for collection. <br>
<br>
We will do our best to expedite the process and our driver will contact the customer to confirm and coordinate.  <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/3/2023 3:09 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5912573] - Returns<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Return Collection Delay<br>
<br>
Order Date: Mar 12, 2023 <br>
Order ID: 9419046930 <br>
Tracking ID: SD010132511<br>
<br>
Assistance Required: Kindly arrange return pickup ASAP.<br>
 <br>
Issue Description: Customer requested for return on March 17, 2023. He was not available on that day when the person went for collection.<br>
 <br>
Regards,</div>

<div dir="ltr">Reena</div>
</div>

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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 23 Mar at 3:04 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Return Collection Delay<br>
<br>
Order Date: Mar 12, 2023 <br>
Order ID: 9419046930 <br>
Tracking ID: SD010132511<br>
<br>
Assistance Required: Kindly arrange return pickup ASAP.<br>
 <br>
Issue Description: Customer requested for return on March 17, 2023. He was not available on that day when the person went for collection.<br>
 <br>
Regards,</span></div>

<div dir="ltr"><span class="separator">Reena</span></div>
</div>
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</blockquote>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/wx4xmm7ZmhiK98Bixj1U2w~~/AALN9wA~/RgRl_W-wPlcDc3BjQgpkHDA8HGQQHm0oUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912573