Subject: New Reply Received - My Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 10:59:23 +0000

Hi Reena kumari,  The customer has responded to the ticket.  My Order  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">As I mentioned in my previous email I ordered online for the sake of convenience and I have paid a delivery fee for the same. Why would I want to go to the store for this? Its your responsibility
 to send a replacement and pick the one I have back. This is bad customer service!</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please let me know.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks,</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 23 March 2023 1:24 PM<br>
<b>To:</b> Nabeel Hood &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5913226] - My Order</span>
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<strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:red'>CAUTION</span></strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#008FC5'>:</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'> This
 email originated from outside of the organization. Please do not reply, click links, or open attachments unless you were expecting this mail.</span><span style='font-size:12.0pt;font-family:"Verdana",sans-serif;color:black'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Nabeel,<br>
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Thank you for reaching out to Centrepoint. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to infrom you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would
 request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to reach out to us if you need any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Centrepoint support team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5913226:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913226