Subject: Ticket Assigned - My Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 09:01:22 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My Order I ordered 2 bath mats online and one of the mats have this security tag on it.  I called the customer service department and they said that I need to go to the store to remove it.  I don't understand why I need to do that when I ordered online for the sake of convenience.   Moreover the CS agent was adamant that was the only option or refund.  I didn't pay delivery fee for all the inconvenience.  Please send a replacement mat and collect the attached back.

I expect a reply at the earliest.

Nabeel Hood
050 4563619

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913226