Subject: Ticket Assigned - Conversation with Shinji Baise
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 07:12:19 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shinji Baise Shinji Baise                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shinji baise Bot:  Hi shinji baise, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Thank you for your order. Order 8421166878 for Adidas Men's Logo Print Sneake...  for KWD  19.0 is confirmed. Expect delivery by 22-03-2023. Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8421166878 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  96566173621            10:56 AM, 23rd Mar                   Reena                   Good Afternoon Shinji, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:59 AM, 23rd Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:03 AM, 23rd Mar                   Reena                   Shinji, I have not received a response from you still, please confirm if we are still connected?           11:07 AM, 23rd Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           11:11 AM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912810