Subject: New Reply Received - Re:تم إلغاء إرجاع طلبك
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:43:27 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Re: تم إلغاء إرجاع طلبك   Ticket comment <div>
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Thank you for your reply, </div>
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I know that the washed item is cannot be returned, however my concern is that the item that I purchased from max is damaged item which not acceptable!! In this case what is your solution?</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, March 22, 2023 4:47 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5906254] - Re: تم إلغاء إرجاع طلبك
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<div dir="ltr">Dear Customer,</div>
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<div dir="ltr">Thank you for reaching out to Max.<br>
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We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">But as mentioned in the policy we can not return the item, as you have washed it in washing machine and use it.<br>
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Feel free to reach out to us if you need any further assistance. <br>
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Thank You<br>
Max Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5906254