Subject: Ticket Assigned - Conversation with Adarsh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 11:05:45 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adarsh Adarsh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  adarsh Bot:  Hi adarsh, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97336611224            02:48 PM, 22nd Mar                   Reena                   Good Afternoon Adarsh, Thank you for contacting entrepoint. This is Reena, I will be happy to assist you.           02:55 PM, 22nd Mar                   Reena                   Centrepoint*           02:55 PM, 22nd Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:58 PM, 22nd Mar                   Reena                   Adarsh, I have not received a response from you still, please confirm if we are still connected?           03:01 PM, 22nd Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           03:04 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908817