Subject: Ticket Assigned - Conversation with Vivien Relatorres
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 09:36:54 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vivien Relatorres Vivien Relatorres                             01:15 PM, 22nd Mar                     Vivien Relatorres                    Good day, follow up on my order           01:15 PM, 22nd Mar                     Vivien Relatorres                    Almost a week yet no update still           01:15 PM, 22nd Mar                   Reena                   Good Afternoon Vivien, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:19 PM, 22nd Mar                   Reena                   It will just take a moment to check the details for you.           01:23 PM, 22nd Mar                     Vivien Relatorres                    Sure, i will wait           01:23 PM, 22nd Mar                   Reena                   Thank you for your patience           01:27 PM, 22nd Mar                   Reena                   We woul
 d like to inform you that your our order ID 9420281312 is now ready for collection.           01:27 PM, 22nd Mar                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           01:28 PM, 22nd Mar                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:28 PM, 22nd Mar                     Vivien Relatorres                    Ok           01:28 PM, 22nd Mar                     Vivien Relatorres                    Thank you, but i did not receive any sms           01:28 PM, 22nd Mar                   Reena                   We would like to inform you that you can show this conversation while collecting your order as order confirmation.           01:32 PM, 22nd Mar                   Reena                   Please let us know if we can assist you any other queries.           01:35 PM, 22nd Mar                     Vivi
 en Relatorres                    Ok, thank you           01:35 PM, 22nd Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:35 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908226