Subject: Ticket Assigned - Conversation with Aishwarya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 09:31:07 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aishwarya Aishwarya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  aishwarya Bot:  Hi aishwarya, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97450004301            01:14 PM, 22nd Mar                     Aishwarya                    Hi           01:17 PM, 22nd Mar                   Reena                   Good Afternoon Aishwarya, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:19 PM, 22nd Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:23 PM, 22nd Mar                   Reena                   Aishwarya, I have not received a response from you still, please confirm if we are still connected?           01:25 PM, 22nd Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           01:30 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908175