Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 09:27:33 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  need esc  Ticket comment <div class="ydpdc1b9175yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Waiting pls note this is pending for months now since October and still resolution is pending,</div>
<div>See the level of service and customer satisfaction which you hardly care of. </div>
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<div>On Wednesday, March 22, 2023 at 01:21:56 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ayushstva,<br><br>Thank you for reaching out to Centrepoint.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We have forwarded again your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience and understanding.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Centrepoint Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281445