Subject: Ticket Assigned - Conversation with H
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 08:59:04 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with H H                    Hi           12:34 PM, 22nd Mar                     H                    I do an order in the app           12:34 PM, 22nd Mar                     H                    And i want to cancel it           12:34 PM, 22nd Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:36 PM, 22nd Mar                   Reena                   We see that you are contacting us regarding the order id 8421357863           12:39 PM, 22nd Mar                   Reena                   We would request you to kindly confirm with us that you want us to cancel this order id 8421357863           12:41 PM, 22nd Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:43 PM, 22nd Mar      
                H                    Hi           12:44 PM, 22nd Mar                     H                    Yes can i cancel it ?           12:44 PM, 22nd Mar                     H                    Or it will take long time to refund ?           12:44 PM, 22nd Mar                   Reena                   We would like to inform you that if you wish to cancel your order from your end, you can cancel it.           12:51 PM, 22nd Mar                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           12:51 PM, 22nd Mar                     H                    Dont cancel           12:52 PM, 22nd Mar                   Reena                   Please let us know if we can assist you any other queries.           12:53 PM, 22nd Mar                     H                    Thanl you           12:54 PM, 22nd Mar                     H                    Thank you.        
    12:54 PM, 22nd Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:58 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5907967